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PLEASE NOTE: FOR THE FORESEEABLE FUTURE, ALL HOURS ARE BY APPOINTMENT. PLEASE CALL OR EMAIL. THANK YOU!

I AM CURRENTLY VERY BACKLOGGED WITH REPAIRS. PLEASE CONTACT ME BY EMAIL BEFORE SHIPPING OR BRINGING ANYTHING FOR SERVICE.

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 If you don't have the original box and packing material, then using the LARGE bubble plastic wrap material as a shock absorber, wrap as many layers as necessary so that there are at least 4 INCHES of wrap from all 6 surfaces. It is not necessary to tape the bubble wrap, just wrap it well Then fit it SNUG in a STRONG box using extra packing material, if necessary. 

AIR BAG CUSHIONS, PEANUTS, TOWELS, RAGS, SOCKS, TOILET PAPER, PIZZA BOXES, PIECES OF CARDBOARD, ETC. ARE NOT PACKING MATERIAL. USE HEAVY DUTY BUBBLE WRAP.

  The unit must be positioned in the center of the box and be able to withstand a 10 FOOT drop on it's corner, edge or surface!  If you are not doing the packing yourself, observe and instruct the packer to the exact procedure because it's the shipping company's policy to refuse to pay a damage claim if the unit doesn't meet their packing standards.  Therefore, over-pack because many specialized replacement parts are no longer available.

 If packed poorly or if the box is in poor condition, you will be charged additionally for packing materials and /or boxing, plus the extra time I have to spend unpacking and repacking. I can no longer afford to give away my time and materials. IT IS NOT NECESSARY TO TAPE THE BUBBLE WRAP- it takes longer to unpack and often prevents me from re-using the bubble wrap, resulting in extra expense. Please check the information on this page. If your set is damaged because you have packed it poorly, I will not spend my time taking photos and providing information for an insurance claim. You will have to arrange for the carrier to pick up the set for inspection, and so on.. 

If sending a McIntosh with a glass front panel, you need to use the original box and packing. McIntosh normally carries them, we can order them for you if you wish.

Manufacturers do not supply me with boxes or packing material for warranty repairs.

I do my best to repack all items carefully, however I cannot guarantee whether the carrier will pay a damage claim if not in an original box.

Please use LARGE BUBBLE WRAP to wrap your item. WE DO NOT RECOMMEND USING STYROFOAM PEANUTS. As the box gets transported items tend to work their way through the peanuts and land at the edge of the box, getting damaged if the box gets dropped. Carriers will often not cover items damaged if shipped in peanuts.. Use peanuts as extra filling only after bubblewrapping.

When packing speaker components, put the drivers face-to-face and tape them together, then bubble wrap. If just sending one driver, place a piece of cardboard over the cone end and bubble wrap well. Use a large enough box so the drivers are well away from the edges of the box.

WHEN SHIPPING A TURNTABE YOU MUST REMOVE THE PLATTER AND THE TONEARM COUNTERWEIGHT AND PACK THEM SEPARATELY IN THE BOX. CALL FIRST IF YOU CAN’T REMOVE IT. AND THE TONEARM MUST BE SECURED TO THE ARMREST.. Finally, please make sure to use our print-out shipping form.

Shipping Address:

Approved Audio Service, Inc
49 Commons Dr.
Litchfield, CT 06759

I AM CURRENTLY VERY BACKLOGGED WITH REPAIRS. PLEASE CONTACT ME BY EMAIL BEFORE SHIPPING OR BRINGING ANYTHING FOR SERVICE.


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